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Privacy Policy

Privacy Policy

Tommy’s Legal Service properly and securely handles personal information obtained through Gyoseishoshi administrative scrivener services, Japanese immigration procedures, foreign employment support, and Registered Support Organization-related services.

This Privacy Policy explains what personal information we collect, how we use it, when we may share it, how we use external services, and how we respond to requests for disclosure, correction, deletion, or suspension of use.

Established: April 15, 2021
Last Revised: April 28, 2026

Tommy’s Legal Service complies with applicable laws and regulations concerning the protection of personal information in Japan. We also handle client and consultation information carefully in light of the confidentiality obligations associated with Gyoseishoshi administrative scrivener services.

1. Business Operator Information

Office Name Tommy’s Legal Service
トミーズリーガルサービス行政書士事務所
Representative Daisuke Tominaga, Gyoseishoshi Administrative Scrivener
代表行政書士 富永 大祐
Address 102, THE HUB Yokohama Motomachi,
1-13-2 Ishikawa, Naka-ward,
Yokohama-city, 231-0868 Japan

〒231-0868
神奈川県横浜市中区石川町1-13-2
THE HUB横浜元町102
Phone 045-550-5135
Registration Numbers Gyoseishoshi Registration No.: 21080644
Immigration Application Agent No.: 行-132021200250
Registered Support Organization No.: 26登-013083
Website https://gyosei-tominaga.com/

2. Personal Information We Collect

Immigration-related services may involve sensitive documents such as residence cards, passports, Immigration notices, tax documents, pension and social insurance records, and family relationship documents.
We handle such information only to the extent necessary for consultation, engagement, document preparation, identity confirmation, risk review, and submission to relevant authorities.

3. Purpose of Use

We use personal information for the following purposes.

  • To respond to inquiries, consultations, quotations, engagement requests, identity confirmation, and communications.
  • To perform Gyoseishoshi administrative scrivener services, immigration application agency services, document preparation, consultation, and Registered Support Organization-related services.
  • To review materials and prepare documents for Change of Status of Residence, Extension of Period of Stay, Certificate of Eligibility, Permanent Residence, Naturalization, Specified Skilled Worker, foreign employment, and related procedures.
  • To file applications, notifications, inquiries, corrections, and follow-up responses with the Immigration Services Agency, Legal Affairs Bureau, municipal offices, pension offices, tax offices, labor-related authorities, and other relevant bodies.
  • To communicate and coordinate with accepting companies, employers, registered support organizations, sending organizations, recruitment agencies, other professionals, translators, and related parties as necessary for the case.
  • To prepare quotations, agreements, invoices, receipts, payment confirmations, outstanding balance management, accounting, and tax processing.
  • To manage consultation records, case records, service quality, re-consultation, and reapplication matters.
  • To prevent and respond to fraud, impersonation, false declarations, spam, nuisance behavior, disputes, and legal violations.
  • To analyze website usage, improve usability, improve inquiry flows, and maintain website security.
  • To comply with laws and respond to valid requests from public authorities, courts, police, Immigration, and other government bodies.

4. Disclosure to Third Parties

We do not provide personal information to third parties without the individual’s consent, except in the following cases.

  • When the individual has given consent.
  • When required by law.
  • When necessary to protect a person’s life, body, or property and it is difficult to obtain consent.
  • When especially necessary for public health or the sound growth of children and it is difficult to obtain consent.
  • When cooperation is necessary for a national government body, local public authority, court, police, Immigration Services Agency, Legal Affairs Bureau, tax office, pension office, or similar public body to perform its legal duties.
  • When information is provided to relevant parties or service providers to the extent necessary for Gyoseishoshi services, immigration application agency services, Registered Support Organization services, translation, accounting, tax, legal, postal, or payment processing work.
  • When information is shared with accepting companies, employers, registered support organizations, sending organizations, recruitment agencies, other professionals, or related parties to the extent necessary for handling the case.

5. Outsourcing and External Services

We may use external services for business operations, information management, inquiry handling, payment processing, accounting, website management, online consultations, and related purposes.

  • Rental servers, website management services, inquiry forms, and email systems.
  • Cloud storage, online document creation and sharing services, and case management tools.
  • WhatsApp, LINE, online meeting tools, telephone, and communication services.
  • PayPal, Stripe, bank transfers, accounting, billing, and payment management services.
  • Google Analytics, Site Kit, and other website analytics or improvement tools.
  • Translation, postal services, document acquisition, accounting, tax, legal, IT maintenance, and other external service providers.

When using external service providers, we handle personal information within the scope necessary for business operations and strive to select appropriate providers, limit the scope of use, and manage access properly.

6. Overseas Service Providers and Foreign Data Processing

Some of the cloud services, email services, payment services, analytics tools, social media tools, and messaging applications we use may be provided by foreign entities or may process or store data on servers located outside Japan.

When using such services, we review the relevant privacy policies, security systems, and terms of use to the extent reasonably possible and use them only within the scope necessary for our business.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve convenience, understand access status, improve inquiry flows, and maintain website security.

Information collected through analytics tools may include IP address, browser, device information, pages viewed, and access date and time. Such information is not normally used to directly identify individuals.

Users may disable cookies through their browser settings. However, disabling cookies may cause certain website functions to operate improperly.

8. Security Measures

9. Retention Period

We retain personal information only for the period necessary to achieve the purpose of use, for the period required by law, or for a reasonable period necessary for business purposes.

  • Case-related documents may be retained for case management, re-consultation, reapplication, dispute response, and legal retention purposes.
  • Accounting, billing, and payment records are retained for the period necessary for tax and accounting purposes.
  • Information from inquiries that do not result in formal engagement may also be retained for a reasonable period for follow-up, dispute prevention, and business management.
  • Personal information that is no longer necessary will be deleted or disposed of in an appropriate manner.

10. Requests for Disclosure, Correction, Suspension of Use, or Deletion

When an individual requests disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of personal information held by our office, we will verify the identity of the requester and respond appropriately in accordance with applicable laws.

However, we may not be able to comply with a request if retention is required by law, if retention is necessary for business operations, if responding would harm the rights or interests of a third party, or if responding would significantly interfere with our business.

11. Personal Information of Minors

When consultation or application procedures concern a minor, we may receive necessary personal information from a parent, legal representative, guardian, accepting organization, or other relevant party. We handle personal information of minors with the same care as personal information of adults.

12. External Links

Our website may contain links to external websites. Please review the privacy policy of each external website regarding the handling of personal information. We are not responsible for the handling of personal information on external websites.

13. Changes to This Privacy Policy

We may revise this Privacy Policy when laws are amended, our business operations change, the external services we use change, or our website operation policy changes.

The revised Privacy Policy will take effect when posted on our website.

14. Contact for Privacy Matters

Contact

Immigration and Privacy Inquiries

For Change of Status of Residence, Extension of Period of Stay, COE, Permanent Residence, Naturalization, Specified Skilled Worker, foreign employment matters, or questions regarding personal information, please contact us through the English inquiry form.

Japanese Support

If you prefer Japanese, please use the Japanese privacy policy page or Japanese inquiry form.

Office Information

Tommy’s Legal Service / トミーズリーガルサービス行政書士事務所
102, THE HUB Yokohama Motomachi, 1-13-2 Ishikawa, Naka-ward, Yokohama-city, 231-0868 Japan
〒231-0868 神奈川県横浜市中区石川町1-13-2 THE HUB横浜元町102
Phone: 045-550-5135

Gyoseishoshi Registration No. 21080644 Immigration Application Agent No. 行-132021200250 Registered Support Organization No. 26登-013083